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Fake customer service and fake QR code scams

Case: Xiao B encountered a problem when using a DApp product, so he tried to ask the official staff in the telegram group, and then a user privately chatted with him to ask about the situation, and told him that he could privately chat with an official staff to solve the problem and send the account name to Little B, so Little B directly clicks the account name to enter the private chat interface.

This “official person” enthusiastically asked what happened to Xiao B, saying that it was due to a problem with the project database and was being resolved, but in order to avoid the error from continuing, the account needed to be reset and asked what wallet Xiao B used, and then Give the link and let Xiao B enter the mnemonic to import it into the wallet for further operations, but Xiao B does not proceed to the next step out of vigilance at this moment, avoiding the leakage of the mnemonic.

Almost all major communities have accounts disguised as official customer service, defrauding users’ trust in various ways, directing the topic to wallets as much as possible and inducing users to enter mnemonic words or private keys, and once users enter, all assets will be quickly lost. Turn away.

Therefore, when you seek help from various communities, you must confirm the identity of the other party again and again. If you are not sure of your identity, you can take a screenshot and send it to the official mailbox of the wallet, so that the staff can help identify it. Usually official BitKeep staff will not take the initiative to privately chat with users and ask users to enter their private keys. If there is a similar situation, please contact the official email address to report the fake account.

Fake QR code scam

Fake QR code fraud means that fraudsters use fake QR codes to allow users to authorize and other operations.

Usually, the user opens the transfer interface or other phishing page after scanning the code, and this transfer operation is actually an authorization process. If the user authorizes, the fraudster will obtain permission to transfer assets, resulting in loss of assets.

Some posters with fake airdrop information will also have fake QR codes attached to them. Airdrop tokens are used as bait to attract users to scan the code for identification. After identification, an authorization operation is still required to receive the airdrop. Then they fall into the trap of scammers and are maliciously authorized to transfer. Walk the coin.

In addition, the scammer will send the user a link or a QR code of a fake wallet to receive payment on the grounds of an OTC transaction, and the user will enter the fake transfer page after scanning the code. When the user clicks “Confirm” on this page, the fraudster is authorized to transfer money.

Please note that after scanning the QR code for wallet transfer, you can distinguish the real and fake transfer pages from the QR code by checking the icon details on the page.

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App built-in security measures include:

  • Security center
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